How can I sign up for the EagleMed membership plan?
You may download and complete our enrollment form, sign it and attach a check for the specified amount made out to EagleMed. Mail the check and enrollment form to EagleMed at 6601 West Pueblo, Mid Continent Airport, Wichita, Kansas 67209. You will receive your EagleMed membership cards and automobile stickers as acknowledgment of your membership. You may also call the EagleMed corporate office at 800.764.3343 to request membership appications.
How long before my coverage becomes effective?
Membership begins seven business days after we receive your application and payment.
How does the membership plan work?
As an EagleMed member you will not be billed for any charges over what your insurance pays for an EagleMed flight. This means EagleMed members incur NO OUT OF POCKET EXPENSE for air ambulance transport by EagleMed.
How long is my membership effective?
Membership lasts one year unless you elect our two or five year membership options. EagleMed will send your renewal information about one month before your membership is due to expire.
Is membership renewable annually?
Yes. Annual membership must be renewed every 12 months from your sign-up date. We will send you a renewal slip four weeks in advance of your renewal date.
Does EagleMed transport non-members?
Absolutely! EagleMed transports patients based on medical need, not on ability to pay. Patients that are not members however, will be responsible for costs not covered by their insurance companies.
Who pays for EagleMed when a patient is flown?
The amount covered by the insurance company varies from policy to policy. The remaining balance after insurance payment(s) becomes the patient’s responsibility. The benefit of becoming an EagleMed member is that the member’s out-of-pocket cost for the transport is covered by the membership program.
Who can request EagleMed?
Physicians, hospital personnel, EMS agencies, law enforcement and fire can all request EagleMed to transport patients whenever there is a need. EagleMed is used for life threatening situations when rapid transport to a higher level of care is necessary. Your local medical community already has a system in place to activate EagleMed when it is needed for seriously ill or critically injured patients. You should always contact your local 9-1-1- agency or go directly to your local hospital for initial treatment. Let them know you are an EagleMed member so that they can call EagleMed if an aircraft is needed.
How is EagleMed dispatched?
EMS agencies, law enforcement, fire, Physicians/hospitals, and the 911 Dispatch Systems have access to EagleMed’s main dispatch phone numbers. The EagleMed dispatch center will send our closest aircraft to respond.
Who decides what hospital patients are flown to?
Patients in life threatening situations often need to be relocated to a tertiary hospital to provide the interventions needed. EagleMed will transport patients to any hospital that can provide the services needed. Whenever possible, physicians or EMS personnel consult with the patient or the patient’s family as these decisions are being made.
Are there times when EagleMed may not be available to pick up patients?
Yes. EagleMed helicopters may be unable to fly due to weather conditions. EagleMed aircraft may be also be unable to respond to a request if we are already assisting other patients.
Is there a limit to the number of flights a member can have in a year?
There is no limit to the number of flights a member may take in a year. Each flight must be medically necessary. EagleMed members will not be responsible for any out pocket charges.
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